Introduction: Why is the “2025 Measurement” a Strategic Priority?
As Saudi Arabia accelerates its journey toward digital transformation, the 2025 Government Digital Transformation Measurement has emerged as a pivotal tool to assess government entities’ progress in achieving Vision 2030 goals. This framework serves as a standardized benchmark to diagnose organizational readiness, identify performance gaps, and enhance service efficiency through smart technologies and exceptional user experiences.
Objectives of the Measurement 2025 : From Planning to Excellence
Comprehensive Digital Empowerment: Ensure all entities adhere to core digital transformation standards.
Enhanced User Experience: Deliver seamless, integrated digital services.
Global Competitiveness: Improve Saudi Arabia’s ranking in international indices (e.g., UN E-Government Development Index).
Operational Sustainability: Adopt cloud solutions and AI to reduce costs.
Continuous Innovation: Encourage entities to launch cutting-edge digital services.
Methodology Structure: 3 Tiers to Ensure Quality
The 2025 methodology adopts a hierarchical structure:
Level
Description
Details
Perspectives (10)
High-level strategic directions.
Examples: Strategy, Innovation, Data Governance.
Pillars (23)
Specific operational domains.
Examples: Digital Governance, Cloud Infrastructure, User Experience.
Standards (95)
Measurable and actionable indicators.
Examples: Standard for services via “Tawakkalna” app.
Key Updates in the 2025 Edition vs. Previous Versions
Major Additions:
Platform Unification Standard: Reduce fragmentation and enhance security.
Services via “Tawakkalna”: Strengthen integration with national platforms.
Strategic Removals: 3 outdated standards (e.g., legacy shared systems standards).
36 Updated Standards: Revisions to “Cloud Computing” and “Digital Risk Management.”
How Can Government Entities Prepare for Compliance?
Current State Assessment: Analyze gaps between existing practices and new standards.
Cloud Adoption: A critical step for infrastructure compliance.
Workforce Training: Build teams capable of driving digital innovation.
User-Centric Design: Create integrated digital journeys (e.g., license renewal via a single platform).
Challenges and Opportunities in Implementing 2025 Standards
Challenges:
Cultural resistance to change within entities.
Complexity of integrating legacy systems with modern technologies.
Opportunities:
Reduce operational costs by up to 40% through automation.
Improve user satisfaction by 60% (based on local case studies).
Role of “Experts vision Consulting (EVC)” in Supporting Government Entities
Tailored Consultations: Gap analysis and customized action plans.
Infrastructure Development: Cloud solutions and smart automation.
Capacity Building: Workshops on digital standards and best practices.
Innovation Support: Adoption of technologies like blockchain and AI.
Conclusion: The Path to a Smart Digital Government
The 2025 Measurement marks a qualitative leap in Saudi Arabia’s digital transformation journey, reflecting the Kingdom’s commitment to building a globally competitive digital government. By adopting these standards, entities can not only achieve compliance but also redefine citizen and resident experiences through next-generation digital services.