Improving the quality of digital services

One of the most important services that our consulting team excels in is improving the quality of digital services. We do this by developing methodologies and monitoring performance to ensure the application of the best local and international standards and practices. Our goal is to increase customer satisfaction with digital services, improve their efficiency and effectiveness in achieving the desired value, and raise their compliance with the policies and standards issued by relevant government bodies

Technical services management according to ISO20000

ISO 20000 It is considered one of the most important international standards for IT service management. It defines the requirements for quality management of IT services. It helps to improve processes and ensure their effectiveness, as well as the application of all aspects of service management. Our consulting team helps organizations to implement policies and methodologies to obtain the certificate

Information technology governance according to COBIT

EVC relies on a set of global frameworks, processes, and practices like COBIT to ensure that Information Technology effectively contributes to achieving clients’ objectives and is managed sustainably. The company focuses on delivering added value to clients by striking a balance between efficiency, risk management, and compliance with standards and regulations